Kris Marszalek, CEO of Crypto.com, talking at a 2018 Bloomberg occasion in Hong Kong, China.
Paul Yeung | Bloomberg | Getty Pictures
Kris Marszalek needs everybody to know that his firm, Crypto.com, is secure and in good arms. His TV appearances and tweets make that clear.
It is an comprehensible strategy. The crypto markets have been in freefall for a lot of the 12 months, with high-profile names spiraling out of business. When FTX failed final month simply after founder Sam Bankman-Fried mentioned the crypto alternate’s property had been fantastic, belief throughout the trade evaporated.
Marszalek, who has operated out of Asia for over a decade, subsequently assured purchasers that their funds belong to them and are available, in distinction to FTX, which used shopper cash for all types of dangerous and allegedly fraudulent actions, in keeping with court docket filings and authorized specialists.
Bankman-Fried has denied figuring out about any fraud. Regardless, FTX purchasers are actually out billions of {dollars} with chapter proceedings underway.
Crypto.com, one of many world’s largest cryptocurrency exchanges, might be in fantastic well being. After the FTX collapse, the corporate revealed its unaudited, partial proof of reserves. The discharge revealed that almost 20% of buyer funds had been in a meme token referred to as shiba inu, an quantity eclipsed solely by its bitcoin allocation. That share has dropped for the reason that preliminary launch to about 15%, in keeping with Nansen Analytics.
Marszalek mentioned in a Nov. 14 livestream on YouTube that the pockets addresses had been consultant of buyer holdings.
On Friday, Crypto.com revealed an audited proof of reserves, testifying that buyer property had been held on a one-to-one foundation, which means that each one deposits are 100% backed by Crypto.com’s reserves. The audit was carried out by the Mazars Group, the previous accountant for the Trump Group.
Whereas no proof has emerged of wrongdoing at Crypto.com, Marszalek’s enterprise historical past is replete with crimson flags. Following the collapse of a previous firm in 2009, a choose referred to as Marszalek’s testimony unreliable. His enterprise actions earlier than 2016 — the 12 months he based what would change into Crypto.com — concerned a multimillion-dollar settlement over claims of faulty merchandise, company chapter and an e-commerce firm that failed shortly after a blowout advertising marketing campaign left sellers unable to entry their cash.
Courtroom data, public filings and offshore database leaks reveal a businessman who moved from trade to trade, rebooting shortly when a enterprise would fail. He began in manufacturing, producing knowledge storage merchandise for white label sale, then moved into e-commerce, and eventually into crypto.
CNBC reached out to Crypto.com with data on Marszalek’s previous and requested for an interview. The corporate declined to make Marszalek out there and despatched a press release indicating that there was “by no means a discovering of wrongdoing underneath Kris’s management” at his prior ventures.
After CNBC’s requests, Marszalek revealed a 16-tweet thread, starting by telling his followers: “Extra FUD concentrating on Crypto.com is coming, this time a few enterprise failure I had very early in my profession. I’ve nothing to cover, and am pleased with my battle scars, so this is the unfiltered story.” FUD is brief for worry, uncertainty and doubt and is a well-liked phrase amongst crypto executives.
Within the tweets, Marszalek described his previous private chapter and the abrupt closure of his e-commerce enterprise as studying experiences, and added that “startups are onerous,” and “you’ll fail over and over.”
‘Enterprise failure’ — defective flash drives
Marszalek based a producing agency referred to as Starline in 2004, in keeping with his LinkedIn profile. Based in Hong Kong, with a plant in mainland China, Starline built hardware products like solid state drives, hard drives, and USB flash drives. Marzsalek’s LinkedIn page says he grew the business into a 400-person company with $81 million in sales in three years.
There was much more to the story.
Marszalek owned 50% of the company, sharing ownership and control with another Hong-Kong based individual, who partnered with Marszalek in multiple ventures.
In 2009, Marzsalek’s company settled with a client over a faulty shipment of flash drives. The $5 million settlement consisted of a $1 million upfront payment and a $4 million credit note to the client, Dexxon. The negotiations over the settlement began at some point after 2007.
CNBC was unable to locate Marszalek’s business partner.

Court documents don’t show whether Starline made good on either the $1 million “lump sum settlement fee” or the $4 million credit note. Starline was forced into bankruptcy proceedings by the end of 2009, court records from 2013 show.
Over the course of 2008 and 2009, Marszalek and his partner were transferred nearly $3 million in payments from Starline, according to the documents.
Over $1 million was paid out to Marszalek personally in what the court said were “impugned payments.” His partner took home nearly $1.9 million in similar payments.
“It appears that there was a concerted effort to strip the cash from Starline,” Judge Anthony Chan later wrote in a court filing.
Some $300,000 was paid by Starline to a British Virgin Islands holding company called Tekram, the document says. That money went through Marszalek, and Tekram eventually returned it to Starline.
By 2009, Starline had collapsed. Marszalek’s representatives told CNBC in a statement that Starline went under because customers failed to pay back credit lines that the company had extended them during the financial crisis of 2007 and 2008. Starline borrowed that money from Standard Chartered Bank of Hong Kong (SCB).
“The bank then turned to Starline and the co-founders to repay the lines of credit and filed for liquidation of the company,” the statement said.
Starline owed $2.2 million to SCB.
Marszalek said on Twitter that he had personally assured the loans from the financial institution to Starline. Consequently, when the financial institution compelled Starline into liquidation, Marszalek and his associate had been compelled out of business as properly.
The court docket discovered that the $300,000 switch to Tekram was “in fact a cost” to Marszalek.
Marszalek mentioned the cash within the Tekram switch was reimbursement of a debt Starline owed to Tekram. The choose described that declare as “inherently unimaginable.”
“There isn’t any reason the reimbursement needed to be channelled by him or why the cash was later returned to the debtor,” the choose mentioned.
Using the Groupon wave
Chapter did not sever the ties between Marszalek and his associate or preserve them out of enterprise for lengthy. On the similar time Starline was shutting down, the pair arrange an offshore holding firm referred to as Center Kingdom Capital.
Center Kingdom was established within the Cayman Islands, a infamous hub for tax shelters. The connection between Center Kingdom and Marszalek and his associate, who every held half of the agency, was uncovered within the 2017 Paradise Papers leak. The Paradise Papers, together with the Panama Papers, contained paperwork a few internet of offshore holdings in tax havens. They had been revealed by the Worldwide Consortium of Investigative Journalists.
Center Kingdom was the proprietor of Purchase Collectively, which in flip owned BeeCrazy, an e-commerce enterprise that Marszalek had began pursuing. Much like Groupon, retailers might use BeeCrazy to promote their merchandise at steep reductions. BeeCrazy would course of funds, take a fee on items offered, and distribute funds to the retailers.
Sellers and consumers flocked to the positioning, drawn in by appreciable reductions on all the things from spa passes to USB energy banks. Purchase Collectively drew consideration from an Australian conglomerate referred to as iBuy, which was on the verge of an IPO and pursued an acquisition of BeeCrazy as a part of a plan to construct out an Asian e-commerce empire.
Courtroom filings and Australian disclosures present that to seal the deal, Marszalek and his associate needed to stay employed by iBuy for 3 years and clear their particular person bankruptcies in Hong Kong court docket. The associate’s uncle got here ahead in entrance of the court docket to assist his nephew and Marszalek clear their names and money owed, filings present.
Whereas the choose referred to as the uncle’s involvement “suspicious,” he allowed him to repay the debt. Consequently, each Marszalek and his associate’s bankruptcies had been annulled. A couple of months later, in October 2013, BeeCrazy was bought by iBuy for $21 million in money and inventory, in keeping with S&P Capital IQ.
A month and a half after shopping for BeeCrazy, iBuy went public. Marszalek was required to stay till 2016.
The corporate struggled after its IPO as competitors picked up from larger gamers like Alibaba. Marszalek was finally promoted to CEO of iBuy in August 2014, in keeping with filings with Australian regulators.
Alibaba headquarters in Hangzhou, China.
Bloomberg | Bloomberg | Getty Pictures
Marszalek renamed iBuy as Ensogo in an effort to retool the corporate. Ensogo continued to endure, working up a loss in 2015 equal to over $50 million.
By the next 12 months, Ensogo had already reportedly laid off half its employees. In June 2016, Ensogo closed down operations. The identical day, Marszalek resigned.
After the sudden shuttering of Ensogo, sellers on the positioning advised the South China Morning Press that they by no means obtained proceeds from objects they’d already delivered as a part of a last blowout sale.
“[Many] sellers had already offered their items however had but to obtain any cash from the platform at the moment, their cash thus vanished altogether with the net buying platform,” in keeping with translated testimony from a consultant for a bunch of sellers earlier than Hong Kong’s Legislative Council.
One vendor advised Hong Kong’s The Customary that she misplaced greater than $25,000 within the course of.
“It appears to us that they needed to make big enterprise from us one final time earlier than they closed down,” the vendor advised the publication.
Marszalek’s consultant acknowledged to CNBC that “the shutdown angered many shoppers and customers” and mentioned that was “one of many causes Kris was against the choice.”
Welcome to crypto
Marszalek moved shortly on to his subsequent factor. The identical month he resigned from Ensogo, Foris Restricted was integrated, marking Marszalek’s entry into the crypto market.
Foris’ first foray into crypto was with Monaco, an early alternate.
With a management crew composed completely of former Ensogo workers, Monaco advised potential buyers they may count on three million prospects and $169 million in income inside 5 years.
Monaco rebranded as Crypto.com in 2018.
The outside of Crypto.com Area on January 26, 2022 in Los Angeles, California.
Wealthy Fury | Getty Pictures
By 2021, the corporate had smashed its personal targets, crossing the ten million consumer mark. Income for the 12 months topped $1.2 billion, in keeping with the Monetary Instances. That is when crypto was hovering, with bitcoin climbing from about $7,300 initially of 2020 to a peak of over $68,000 in November of 2021.
The corporate inked a cope with LeBron James for a Tremendous Bowl advert, aired a previous business with Matt Damon and spent a reported $700 million to place its identify on the sector that is house to the Los Angeles Lakers. It is also a sponsor of the World Cup in Qatar.
The market’s plunge in 2022 has been disastrous for all the foremost gamers and goes properly past the FTX collapse and the quite a few hedge funds and lenders which have liquidated. Coinbase’s inventory value is down 84%, and the corporate laid off 18% of its employees. Kraken not too long ago lower 30% of its workforce.
Crypto.com has laid off tons of of workers in latest months, in keeping with a number of reviews. Questions percolated concerning the firm in November after revelations that the prior month Crypto.com had despatched greater than 80% of its ether holdings, or about $400 million price of the cryptocurrency, to Gate.io, one other crypto alternate. The corporate solely admitted the error after the transaction was uncovered because of public blockchain knowledge. Crypto.com mentioned the funds had been recovered.
Marszalek went on CNBC on Nov. 15, following the FTX failure, to try to reassure prospects and the general public that the corporate has loads of cash, that it would not use leverage and that withdrawal calls for had normalized after spiking.
Nonetheless, the market cap for Cronos, Crypto.com’s native token, has shrunk from over $3 billion on Nov. 8 to just a little over $1.6 billion immediately, reflecting a lack of confidence amongst a key group of buyers. In the course of the crypto mania right now final 12 months, Cronos was price over $22 billion.
Cronos has stabilized of late, hovering round six cents for the final three weeks. Bitcoin costs have been flat for about 4 weeks.
Marszalek’s narrative is that he is realized from previous errors and that “early failures made me who I’m immediately,” he wrote in his tweet thread.
He is asking prospects to consider him.
“I am pleased with my scar tissue and the way in which I persevered within the face of adversity,” he tweeted. “Failure taught me humility, the best way to not overextend, and the best way to plan for the worst.”
Correction: Crypto.com’s Tremendous Bowl advert featured LeBron James, not Matt Damon. The business with Damon got here out in late 2021.
Clarification: This story has been up to date to extra precisely replicate the place in Asia Marszalek has operated.
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